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ABISAYART: Return and Refund Policy

Welcome to AbisayArt.comOur goal is to ensure the complete satisfaction of every customer with their purchase. If for any reason you are not fully satisfied with the artwork you have acquired, here is how you can proceed with a return.

1. Return Period

We offer a 30-day calendar return period from the date of delivery for your artwork if it does not meet your expectations.

2. Condition of the Product for Return

The artwork must be in the same condition in which it was delivered and must include all original packaging. It is vital that artworks are returned in optimal condition to prevent damage during transport.

3. Reason for Return

Returns are accepted in case the artwork is damaged upon arrival or does not match the description on the purchase page. Please document any issues with photographs at the time of receiving the artwork to facilitate the return process.

4. Return Process

To initiate a return, please contact us via our email [info@abisayart.com] or by phone [315-877-0725]. Provide your order number and the reason for the return. We will provide you with detailed instructions for the return shipment of the artwork.

5. Refund Process

After receiving the artwork and verifying its condition, we will notify you whether your return has been approved. If so, the refund will be processed and automatically applied to your original method of payment within 14 business days.

6. Contact Details

For any questions about how to return your item, please do not hesitate to contact us:

  • Email: info@abisayart.com
  • Phone: 315-877-0725

Frequently Asked Questions

Reach out to us at info@abisayart.com if you can't find an answer to your question.

How can I view the available artworks by Abisay?

Through the menu on our website, you can navigate through the different collections by Abisay. You can filter and sort artworks by availability (in stock or sold), price (from highest to lowest), alphabetically, and by date from oldest to newest.

Does Abisay create artworks on commission?

Currently, Abisay prefers to focus on the collections available on the website. He usually does not accept custom commissions, but he is always open to considering special projects that resonate with his artistic style.

How often does Abisay add new artworks to the website?

Abisay is constantly working on new pieces and series of paintings. New artworks are uploaded to the website as soon as they are ready. We invite you to visit the website regularly and subscribe to our newsletter to receive updates on new additions and collections.

Can I purchase reproductions of Abisay's artworks?

No, all the artworks available on the website are unique and original pieces by Abisay. He does not offer printed reproductions to ensure the exclusivity of each creation. Each artwork sold on the website is the only version that exists.

I am interested in an artwork by Abisay on the website, but it is already sold. What can I do?

Abisay's artworks are sold globally and sometimes sell very quickly. If you are interested in a piece that is no longer available, we invite you to contact Abisay directly. He could inform you about similar works or upcoming pieces that might interest you.

How can I pay for an artwork by Abisay?

We offer several payment options to suit your needs, including installment payments, PayPal, bank transfer, and payments via credit and debit cards through secure platforms like Shop Pay, Google Pay, and Apple Pay. Simply add the artworks you wish to purchase to the cart and proceed with the payment process.

Privacy Policy of AbisayArt

Last updated: 2024

At Abisay Art, we value the privacy of our visitors and customers. This privacy policy outlines the types of personal information we collect at [www.abisayart.com], how we use it, and how we protect it.

Information We Collect

  • Information Provided by the User: We collect personal information when you register on our site, make a purchase, or communicate with us. This includes your name, email address, shipping address, payment information, and any other details necessary to process your orders or address your requests.
  • Automatically Collected Information: When you visit our site, we automatically collect certain information from your device, including information about your web browser, IP address, time zones, and some of the cookies installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and how you interact with the site.

Use of Information

We use the information we collect for various purposes:

  • To process transactions and send information related to your orders.
  • To communicate with you about inquiries, customer service, and to provide you with information or advertising related to our products or services.
  • To improve and optimize our site (for example, by generating analytics about how our customers browse and interact with the site, and to assess the success of our marketing and advertising campaigns).

Protection of Information

Abisay Art takes reasonable precautions and follows industry best practices to ensure that your information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

Sharing Your Personal Information

We only share your personal information with third parties to help us use your personal information, as described above. For example, we use Shopify to power our online store. We also use Google Analytics to help us understand how our customers use the site.

Your Rights

If you are a resident in Europe, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Cookies

We use cookies to help maintain your session information and recognize you when you return to our site. You can opt-out of the use of cookies in your browser settings.

Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@abisayart.com.